About The Company
Novatech is a multipurpose technology company that builds and sells laptops, desktops, servers and software for different classes of consumers, ranging from individuals to corporations. Apart from sales, the company offers after sales services like installation, assembly and distribution. Novatech has been in existence for over 27 years.
1. Prices
The prices at Novatech are relatively friendly, especially for schools and businesses, which tend to buy a full batch of machines at once. The sales team helps the client reach a decision on what to purchase depending on preferences, prices and the purpose of the gadget purchased. Prices come with insurance and leasing options designed to lower your expenditure.
2. Range Of Products
Novatech stocks a variety of technological products including tablets, monitors, peripheral devices, servers and computers. Goods are always in stock. Additionally, the company has an extra batch of 20,000 products available every day.
3. Payment Methods
• Debit/credit card such as Delta, Maestro, MasterCard, Visa Credit Card, Visa Electron and Novatech gift vouchers.
• PayPal for those with online access to the PayPal service
• PayBreak is a short-term loan on purchases between 100 and 1000 pounds
• Afford it now
4. Customer Service
The company provides a live chat avenue as well as a contact number in case the customer needs a clarification or wants to lodge a complaint. There is also an option for email chats. Customer reviews on the site and other outlets on the internet seem to be positive. Novatech has achieved a customer satisfaction rate of 80% over the years.
5. Support
The client can stay in contact with the support team from purchase all the way to usage. There are channels of communication to ensure that the customer gets assistance with their purchases, as well as guidelines for installation, care and maintenance.
6. Repairs
Novatech sells upgrade and repair services for laptops and desktops at affordable prices. Their replacement parts have splendid quality and a guaranteed lifespan. Repairs and upgrades available cover all manufacturers and brands, apart from those from Apple, which are limited to parts and subject to availability.
Novatech seems to be a modern, cutting age technology leader with the experience of over 20 years of professional service. The range of products available is very diverse, shipping costs are as low as five pounds per unit and delivery takes place within 24 hours after placing an order. An online overview of Novatech’s customer base puts a very impressive spin to the client support services the company offers.