La Redoute makes French style accessible to UK consumers as part of the Redcats group, the 3rd largest home shopping organisation in the world. Founded by Joseph Pollet in 1837, La Redoute offers stylish new looks along with timeless pieces and everyday fashion essentials, using what they call “French style made easy”. This French mail order company is the 2nd largest seller of women’s clothing in France and their website receives over 7 millions unique visitors every month. Although based in France, they operate in over 26 countries with more than 10 million active customers.
Purchasing from La Redoute in the UK is quick and easy, they offer 3 ways you can shop with them: online, over the phone and by post. To shop online simply use the navigation tabs at the top of every page to find the items you need and check stock. Then add the product to your shopping basket and follow the simple instructions to check out. If you would prefer to purchase over the phone, their customer service team are available from 8am to 11pm 7 days a week and they can confirm availability and delivery schedule at the time of order. Mail orders can simply be sent to La Redoute, 2 Navigation Walk, Bridge Street, Wakefield, WF90 8AA.
If you have placed your order online you will receive a confirmation email from La Redoute to confirm that they have received your order and once the order is despatched to you they will send a further email to advise you that your item(s) are on the way. Their website also has a “request a catalogue” section for those who prefer browsing through an actual printed catalogue rather than browsing online.
La Redoute customers also have the option of using the new ParcelShop service, this allows La Redoute customers to have their parcels delivered to a local shop rather than waiting in all day for deliveries. With ParcelShop customers can easily pick up their parcels on the way to or from work. Please note that you need to create a La Redoute account before you can begin shopping with them and all accounts require a valid e-mail address. Once the account has been created, you can view order details, track your refunds, arrange returns, or make a payment by logging into your account.
